+49 6332 9730  reservieren@landschloss-fasanerie.de  Fasanerie 1 - D-66482 Zweibrücken

Corona measures

- Our coronavirus measures — protecting you! -

 

Last updated: September 12, 2021


Dear guests and friends,


The safety and protection of our guests and employees is something we take very seriously. This is why we have developed a corona safety concept which is adapted to current guidelines on an ongoing basis.

              

The new three-level warning system went into effect in the state of Rhineland-Palatinate on September 12, 2021.


WARNING LEVELS


You can find the current daily statistics at www.lua.rlp.de

 

  • Level 1: max. 25 non-immunized persons

(not counting those who have been vaccinated or recovered or children before their 12th birthday)

  • Level 2: max. 10 non-immunized persons

(not counting those who have been vaccinated or recovered or children before their 12th birthday)

  • Level 3: max. 5 non-immunized persons

(not counting those who have been vaccinated or recovered or children before their 12th birthday)


HOTEL


  • Contact tracing is mandatory for all guests, and in public areas there is a mask mandate and social-distancing requirement. 
  • Non-vaccinated individuals have to present a negative covid test upon arrival and subsequent negative tests every 72 hours, regardless of the current warning phase.
  • Children before their 12th birthday, school students, people whose second vaccination was over two weeks ago, or those who have recovered from covid are exempt from the test requirement.
  • All of the contact surfaces in the hotel are disinfected at an even greater rate.
  • Dispensers with hand sanitizer are available at all entrances, public areas and in the hallways.
  • All employees wear a medical mask in public areas. They communicate at the mandatory social distance of a minimum of 1.5 meters and refrain from physical contact or handshakes.
  • Please wear your medical mask in all public areas.
  • Public areas are aired out at regular intervals to ensure that fresh air is circulating.
  • Access to toilets in public areas is regulated.
  • Plexiglas panels have been installed at the reception desk to protect against aerosol particles.
  • Each hotel room is cleaned and disinfected in compliance with strict guidelines.
  • Our cleaning staff are assigned to specific zones, and they work with disposable gloves and disposable rags which are only used on one room each.  Clean and dirty laundry is consistently kept separate.
  • Currently no hotel information booklets, flyers or brochures have been distributed in the rooms. However, the team at our reception desk is available to you at extension 100 to provide information or answer any questions you may have. 


BREAKFAST


  • We are pleased to be able to offer our guests a generous breakfast buffet.
  • Please observe the mandatory safety measures such as social distancing and wearing a medical mask.
  • Use your personal serving utensils.
  • Disposable gloves are available for your use.


RESTAURANTS


  • Social distancing must be practiced between guests at different tables both indoors and outdoors, and masks must be worn on the way to and from the table. 
  • Non-vaccinated persons must present a negative covid test if they wish to dine in an indoor area.
  • This requirement does not apply to children before their 12th birthday or school students.
  • By official order, we are required to gather contact information from every guest for the purposes of tracking potential infections. You are welcome to use the registration function of the Corona Warn app or Luca app (the QR code is posted at the entry) or a contact form.
  • All of the contact surfaces in the restaurants are disinfected at an even greater rate.
  • Dispensers with hand sanitizer are available at all entrances and public spaces.
  • All employees wear a medical mask in public areas. They communicate at the mandatory social distance of a minimum of 1.5 meters and refrain from physical contact or handshakes.
  • Access to toilets in public areas is regulated.


 EVENTS

 


 SPA, SAUNAS & POOL


  • Our spa area is open.  Massages, wellness and cosmetics treatments can be booked via our reception desk.
  • Our saunas and the pool area are open and subject to the restrictions of the current guidelines.


 STAFF


  • All of our employees have undergone proper training in their respective areas and are informed on a daily basis of any changes.
  • All employees have their temperatures taken before beginning their work each day.
  • We provide our employees covid tests free of charge.


We request the support of all of our guests and friends in implementing these protective measures.

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