+49 6332 9730  reservieren@landschloss-fasanerie.de  Fasanerie 1 - D-66482 Zweibrücken

Corona measures

- Our coronavirus measures — protecting you! -

 

Last updated: August 23, 2021


Dear guests and friends,


The safety and protection of our guests and employees is something we take very seriously. This is why we have developed a corona safety concept which is adapted to current guidelines on an ongoing basis.

              

HOTEL


  • The prerequisite for an overnight stay in our house is that guests have either been vaccinated, recovered or tested negative for the corona virus on a daily basis. The test certificate must be presented upon arrival. Obligation to test from an incidence of 35: retesting every 72 hours.
  • Children up to and including 14 years of age, schoolchildren, vaccinated persons (from 14 days after the 2nd vaccination) and convalescents are exempt from the obligation to test.
  • All of the contact surfaces in the hotel are disinfected at an even greater rate.
  • Dispensers with hand sanitizer are available at all entrances, public areas and in the hallways.
  • All employees wear a medical mask in public areas. They communicate at the mandatory social distance of a minimum of 1.5 meters and refrain from physical contact or handshakes.
  • Please wear your medical mask in all public areas.
  • Public areas are aired out at regular intervals to ensure that fresh air is circulating.
  • Access to toilets in public areas is regulated.
  • Plexiglas panels have been installed at the reception desk to protect against aerosol particles.
  • Each hotel room is cleaned and disinfected in compliance with strict guidelines.
  • Our cleaning staff are assigned to specific zones, and they work with disposable gloves and disposable rags which are only used on one room each. Clean and dirty laundry is consistently kept separate.
  • Currently no hotel information booklets, flyers or brochures have been distributed in the rooms. However, the team at our reception desk is available to you at extension 100 to provide information or answer any questions you may have. The reception desk is available to you 24h a day.


BREAKFAST


  • We are pleased to be able to offer our guests a generous breakfast buffet.
  • Please observe the mandatory safety measures such as social distancing and wearing a medical mask.
  • Use your personal serving utensils.
  • Disposable gloves are available for your use.


RESTAURANTS


  • There is no compulsory test outside or on the terraces.
  • Obligation to test from an incidence of 35: The 3-G rule applies to the indoor area: Vaccinated, convalescent or tested people are allowed to visit us. For children up to and including 14 years of age and schoolchildren, the test is generally not required.
  • By official order, we are required to gather contact information from every guest for the purposes of tracking potential infections. You are welcome to use the registration function of the Corona Warn app or Luca app (the QR code is posted at the entry) or a contact form.
  • All of the contact surfaces in the restaurants are disinfected at an even greater rate.
  • Dispensers with hand sanitizer are available at all entrances and public spaces.
  • All employees wear a medical mask in public areas. They communicate at the mandatory social distance of a minimum of 1.5 meters and refrain from physical contact or handshakes.
  • Please wear your mask on your way to and from the table.
  • The tables on the terrace were re-arranged in such a way that we can ensure the mandatory distance of at least 1.5 meters.
  • We have not placed cruets on the tables.
  • All guests receive their own personal disposable menu.
  • Access to toilets in public areas is regulated.


 EVENTS

 

  • Events with up to 100 people indoors are permitted, not including those who have been vaccinated and those who have recovered.
  • Obligation to test from an incidence of 35: The 3-G rule applies to the indoor area: Vaccinated, convalescent or tested people are allowed to participate. For children up to and including 14 years of age and schoolchildren, the test is generally not required.
  • Please wear your medical mask in all public areas.
  • All employees wear a medical mask in public areas. They communicate at the mandatory social distance of a minimum of 1.5 meters and refrain from physical contact or handshakes.
  • By official order, we are required to gather contact information from every guest for the purposes of tracking potential infections. You are welcome to use the registration function of the Corona Warn app or Luca app (the QR code is posted at the entry) or a contact form.


 SPA, SAUNAS & POOL


  • Our spa area is open.  Massages, wellness and cosmetics treatments can be booked via our reception desk.
  • Our saunas and the pool area are open and subject to the restrictions of the current guidelines.


 STAFF


  • All of our employees have undergone proper training in their respective areas and are informed on a daily basis of any changes.
  • All employees have their temperatures taken before beginning their work each day.
  • We provide our employees with corona tests free of charge.


We request the support of all of our guests and friends in implementing these protective measures.

Concept, marketing, design & programing by myhotelshop | Copyright © 2020